Frequently Asked Questions

When can I access my storage unit or visit the office?
Alpha Storage Valparaiso
Unit Access: 7 days a week from 6:00 am to 9:00 pm.
Office Hours:
M - F 9:00 am - 5:00 pm
Sat 9:00 am - 3:00 pm
Alpha Storage Hammond Unit Access and Office Hours
M - F 9:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
Alpha Storage Michigan City Unit Access and Office Hours
M - F 9:00 am - 5:00 pm
Sat 9:00 am - 3:00 pm
What holidays are the facilities closed?
We close at 2:00 pm on New Year’s Eve, closed New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve & Day.
What types of leases are offered?
Leases are month to month. Keep your unit for however long you need.
Is there a resident manager at each facility?
Alpha Storage Valparaiso has a skilled resident manager available to assist with any storage need or question, and ensure extra security with multiple facility walk-throughs each day. All facilities have friendly, knowledgeable day staff to assist with your storage needs.
Do you offer temperature controlled storage units?
We’re proud to provide high quality temperature controlled storage units in Hammond and Valparaiso, IN (Michigan City's are planned for 2021). These areas are enclosed, heated, and cooled to protect your belongings from extreme temperature swings and other outdoor elements that could be potentially harmful to your items. The indoor Car, Boat and RV storage areas are also heated to provide a better storage experience for your extra cars and toys.

How do I pay my storage bill?
Tenants can pay their storage bill online with a debit or credit card. Sign up for auto-pay to never miss a payment. You may mail a check or money order, call-in a payment, or stop by your facility location to pay in person. We accept cash, check, money orders and credit/debit cards.
Am I able to purchase boxes and supplies?
Of course. When you need boxes, tape, bubble wrap, or covers, we have them and many other moving supplies in our Valparaiso, IN office.
What types of vehicle storage is offered?
Alpha Storage has plenty of space to store your RV, boat, car, truck, motorcycle or any other vehicle you can’t find a secure space to park. If your neighborhood has rules against parking vehicles in your front or backyard, we’re your best option. We offer indoor HEATED and outdoor secure, fenced parking spaces.
Are the facilities secure?
We take pride in maintaining safe and secure facilities. Each storage unit is locked with a secure storage lock, which we have for sale in the office. In addition to our electronic gate (at our Valparaiso location), manual gates (in Hammond and Michigan City) and 24 hour video surveillance, Alpha Storage is the most secure and safe storage solution in Indiana. Enter our facilities and feel confident that your belongings are being monitored around the clock.
How do I make a reservation?
Reserve a unit online but understand that online reservations aren’t final until coming into the office to sign a Lease.
Do you offer any specials or discounts?
We support, honor and salute those previously or currently in the military. We offer a 10% discount on your rental rate for the entirety of your rental. We run specials from time to time so be sure to give us a call or check back here for unit pricing. I.D. verification required.
Should I have storage insurance?
It is a great idea, and highly recommended, but not required. Contact your insurance company to ask about adding storage coverage. We do require proof of insurance on any vehicle, boat, trailer, etc stored inside or within the outside fenced storage areas.
How are leases terminated?
We require a ten day (10-day) notice prior to your desired move-out date so that we’re able to prepare it for a new renter.
Do you require a security deposit for renting a unit?
Alpha Storage Hammond and Michigan City do not require a security deposit, but there is a one time administrative fee for account setup.
Alpha Storage Valparaiso requires a deposit at the time of renting the unit. Security deposits will be refunded provided conditions of the rental agreement have all been met, proper notice to terminate lease has been given, and the unit is completely empty with no damage to unit or property.

What if I need extra time after Access Hours?
Hammond & Michigan City customers will be charged a minimum $50, payable up-front, for causing the office to stay open beyond closing. Valparaiso has no extra hours, the gate CLOSES promptly at 9pm.