Frequently Asked Questions
When can I access my storage unit?
Alpha Storage Valparaiso
7 days a week from 6:00 am to 9:00 pm.
Alpha Storage Hammond
Mon - Fri 9:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
Sun 9:00 am - 3:00 pm
Alpha Storage Michigan City
Mon - Fri 9:00 am - 5:00 pm
Wed 9:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
What holidays are the facilities closed?
We close at 2:00 pm on New Year’s Eve (all-day closure in Valpo), and are closed on New Year’s Day, Easter, Mother's Day (Hammond, IN), Memorial Day, Father's Day (Hammond, IN), Fourth of July, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day.
What types of leases are offered?
Rent a unit on a monthly basis. Keep your unit for however long you please.
Is there a resident manager at each facility?
Alpha Storage Valparaiso has a skilled resident manager available to assist with any storage need or question, and ensures extra security since they walk through the facility throughout the day and live on-site. All facilities have friendly, knowledgeable day staff.
Do you offer temperature controlled storage units?
We’re proud to provide high quality temperature controlled storage units in Valparaiso, IN. These spaces are enclosed, heated and cooled to protect your belongings from intense temperatures and other outdoor elements that could be potentially harmful to your items. Our temperature controlled units are a great option for short and long-term storage.
How do I pay my storage bill?
All tenants are able to pay their monthly storage bill online using a debit or credit card. If you would rather stop by your designated facility to pay in person, we accept cash, check, money orders and credit/debit cards. Sign up for auto-pay so that you’ll never miss a payment.
Am I able to purchase boxes and supplies?
Of course. When you need boxes, tape, bubble wrap, or covers, we have them and many other moving supplies available for purchase in our Valparaiso, IN office.
What types of vehicle storage is offered?
Alpha Storage has plenty of space to store your RV, boat, car, truck, motorcycle and any other vehicle that you can’t find a secure space to park. If your neighborhood has rules against parking vehicles in your front or backyard, we’re your best option. We offer both outdoor and indoor parking spaces.
Are the facilities secure?
We take pride in maintaining safe and secure facilities. Each storage unit is locked with a secure storage lock, which we have for sale in the office. In addition to our electronic gate (at our Valparaiso location), manual gates (in Hammond and Michigan City) and 24 hour video surveillance, Alpha Storage is the most secure and safe storage solution in Indiana. Enter our facilities and feel confident that your belongings are being monitored around the clock.
How do I make a reservation?
Reserve a unit online but understand that online reservations aren’t final until a call has been made to the office and a reservation payment has been completed. Payments made to reserve a unit are also nonrefundable, so make sure you need the unit before paying for it.
Do you offer any specials or discounts?
We support, honor and salute those previously or currently in the military. We offer a 10% discount on your rental rate for the entirety of your rental. We run specials from time to time so be sure to give us a call or check back here for unit pricing. I.D. verification required.
Should I have storage insurance?
It would be a great idea but it’s not required. Contact your insurance company to see about storage coverage. We do on the other hand require proof of insurance on any vehicle, boat, trailer, etc that is being stored in inside or in the outside storage areas.
How are leases terminated?
We require a ten day (10-day) notice prior to your desired move-out date so that we’re able to prepare it for a new renter.
Do you require a security deposit for renting a unit?
Alpha Storage Hammond and Alpha Storage Michigan don’t require a security deposit, but there is a one time administrative fee to setup your account.
Alpha Storage Valparaiso requires a deposit at the time of initially renting the unit. Security deposits will be refunded provided conditions of the rental agreement have all been met, proper notice to terminate lease has been given, and the unit is left completely empty with no damage to the unit or property.