Storage FAQ

Frequently Asked Questions

   Alpha Storage

  1. Where are you located?
  • Hammond location:  our address is at 252 Wildwood Road, Hammond, Indiana about 1 mile south of downtown Hammond, just one block east of the intersection of Hohman Avenue and Kenwood Street.  Entrance to the storage office, however, is through the gate off Kenwood Street, at the rear of the building.  Once inside the gate, go left around the building, the office will be on your right.
  • Michigan City location:  our address is at 1002 W Green Street, Michigan City, Indiana about ½ mile southwest of downtown Michigan City and the outlet mall, at the west end of 11th Street (where the South Shore train curves out of town heading to Chicago).  We are the original 3-story Portis Hat factory, which later became the JayMar Ruby factory.
  1. Do you have climate controlled units?
  • A: No, we do not have units that are individually climate-controlled.  All of our storage units are located inside our multi-story buildings.  The units are protected from the weather simply by being indoors, so loading and unloading of your items using our freight elevator, and the available on-site carts, dollies, and pallet jacks is a breeze, and very welcome when the weather outside is rainy or snowy.
  • B: We do have indoor heated warehouse space to store cars, boats, RV’s, campers and motorcycles, etc.  The warehouse space is different at each location, so be sure to call for price and availability.
  1. Do you rent month to month or do i need to sign a lease?
  • Yes, typical rentals are on a month-to-month basis, with rental periods renewing automatically each successive month until the lease is terminated.
  1. Are there multi-month or pre-pay discounts when renting a unit?
  • Yes, we offer discounts for pre-paying a number of months, even up to a year of pre-paid rent.  We also offer discounts for people aged 55 and over, as well as active and retired military personnel.  Call the office during business hours to get the latest information on discounts.
  1. Do you require a security deposit for renting a unit?
  • No, however, all rentals at Alpha Storage require a one-time Administration Fee to set-up your account.
  1. How are leases terminated?
  • Simply inform us two weeks prior to your desired move-out date of your intention to leave, in order for us to schedule your Move Out and to prepare for re-renting of the unit as soon as it becomes available.
  1. Does Alpha Storage provide locks, and who keeps the key?
  • No, we do not provide locks to any unit.  We do however, sell locks at the office, or you can bring your own lock.  We do not keep keys to any unit; you are responsible for your own key.  If a lock is not placed on a unit, then one will be placed on the unit by the end of the business day and charged to the customer’s account.
  1. Do you provide insurance on my goods and am I required to have insurance on my goods in order to store them?
  • The answer is multi-faceted, please read all information:
    • No. Alpha Storage does NOT provide insurance for the goods you store in your unit or in the outside storage areas.
    • You are not required to have insurance on the items you store in the units, but we strongly recommend getting insurance for anything you store with us.  Talk to your insurance agent and they can guide you through the process.
    • Yes, Alpha Storage requires proof of insurance on any vehicle, boat, trailer, etc that is stored in the outside or indoor storage areas.
  1. Do you have storage for autos, boats, RV’s, trailers?
  • Yes.  We have an outside fenced and secured storage area for all your vehicle storage needs.  If you have indoor storage needs for a vehicle, boat, or RV/camper, we can store smaller boats, and most cars and trucks inside in our heated warehouse in Hammond.  If you have a larger boat or camper/RV (up to 28’) and want to store inside, please call our other location in Michigan City, Indiana at 219-872-7867.

10.  What types of storage do you offer?

  • We offer storage to both personal and business storage customers.
    • Personal storage items may consist of furniture, boxes, seasonal items, etc.
    • Business storage items may consist of documents, file boxes, store fixtures, seasonal decorations, office furniture, etc.

11.  When can i access my unit(s)?

  • Access to your storage unit, vehicle, etc. is only done during normal business hours and with the assistance of an Alpha Storage employee who operates the storage elevator or takes you to the vehicle storage area.

 

   BSK Storage

  1. Where are you located?
    • BSK Storage is located at 1150 West Street,  Valparaiso, Indiana, one block North of Route 30 at the intersection of Marsh and West Streets, about 1 mile west of the intersection of Routes 2 & 30.
  2. Do you have climate controlled storage units?
    • Yes.  These buildings have a central hallway through which the units are accessed.  The units in these buildings are doubly secured with a lock on the door of the main entrance, and your individual unit door will have the lock you provide.
  3. Do you rent month to month?
    • Yes, typical rentals are on a month-to-month basis, with rental periods renewing automatically each successive month until the lease is terminated.
  4. Are there multi-month or pre-pay discounts when renting a unit?
    • Yes, we offer discounts for pre-paying a number of months, even up to a year of pre-paid rent.  Call the office at 219-464-1919 to get the latest information on discounts.
  5. Do you require a Security Deposit for renting a unit?
    • Yes, all rentals at BSK require a Security Deposit at the time of initially renting the unit (Move-In to the computer and signing the rental agreement).  Security Deposits will be fully refunded provided conditions of the rental agreement have all been met, proper notice to terminate lease (Move Out) has been given, and the unit is left completely empty with no damage to the unit or property.
  6. How are leases terminated?
    • Leases are simply terminated when you inform us two weeks prior to your desired move-out date, in order for us to schedule your Move Out and to inform any future tenant’s inquiries about a particular size unit becoming available.
  7. Does BSK provide locks to the units, and who keeps the key?
    • BSK does not provide locks to any unit.  We do however, sell locks at the office, or you can bring your own lock.  We do not keep keys to any unit, you are responsible for your own key.
  8. What is the difference between business/office hours and access hours?
    • Office hours: the hours our main office is open to process Move-Ins, take payments, process Move-Outs, etc.  The current office hours are:
      • Monday through Friday: 9:00am to 5:00pm
      • Saturday: 9:00am to 3:00p
      • Sundays and major holidays: CLOSED
    • Access hours:  the hours the automatic gate is open giving you access to your storage unit.  The current gate access hours are:
      • 7 days per week: 6:00am to 9:00pm
  9. Do you provide insurance on my goods and am I required to have insurance on my goods in order to store them?
    • The Answer is multi faceted, please read all information:
      • No, BSK does NOT provide insurance for the goods you store in your unit or in the outside storage areas.
      • You are not required to carry insurance on your stored items, however it is STRONGLY SUGGESTED that you contact your insurance agent to add a storage rider to your policy to cover your stored goods.
      • Yes, BSK requires proof of insurance on any vehicle, boat, trailer, etc that is stored in the outside storage areas.
  10. Do you have storage for boats, RV's and trailers?
    • Yes.  We have an outside fenced and separately secured storage area for all your vehicle storage needs.
    • If you have a need for indoor heated storage for a vehicle, boat, or RV/camper, or any other type of vehicle less than 31' feet long and 12' tall, please call our affiliated storage facility: Alpha Self Storage in Michigan City, Indiana at 219-872-7867.